🛡️ Safe Gaming Policy

Responsible Gaming at 111kk — Your safety is our priority

111kk believes gaming should be a source of fun — not stress. Our responsible gaming tools and guidelines will always keep you in control.

111kk is a trusted online gaming platform in Bangladesh where responsible gaming is given the highest importance. We understand that when gaming shifts from entertainment to addiction, it can have a negative impact on personal life, family relationships, and financial health. That is why 111kk provides all kinds of support to help you set the right limits, identify problems, and seek help when needed. Responsible gaming does not just mean playing less — it means playing with awareness, staying within limits, and keeping gaming a balanced part of life.

Important Warning

Gaming is an entertainment activity — it is not a reliable source of income. Never play with borrowed money or money set aside for essential expenses. Only use money you can afford to lose.

21+

For those aged 21 and above only

To open an account and play any game at 111kk, you must be at least 21 years old. Access by minors is strictly prohibited on our platform. Age must be proven during identity verification. If someone you know attempts to use the platform as a minor, please inform our support team.

Our Responsible Gaming Tools

Deposit Limit Setting

You can restrict the amount you deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. A cooling-off period applies if you want to increase the limit, which protects you from making large decisions on impulse.

Time-Out Feature

Use the time-out feature to take a gaming break for a set period — you can choose a break of 24 hours, 7 days, or 30 days. During this period you will not be able to log in to your account or place bets. It is an effective way to clear your head and start fresh.

Self-Exclusion

If you feel gaming is getting out of your control, request self-exclusion. This feature allows your account to remain closed for 6 months or permanently. The 111kk support team is always ready to assist you through this process.

Loss Limit

Set a maximum daily or weekly loss limit. Once you reach that limit, 111kk will automatically prevent you from placing further bets. This tool is very effective for keeping financial losses in check.

Reality Reminder

111kk sends automatic pop-up messages after a set period to remind you how long you have been playing. Set session time limits to build healthy gaming habits for yourself.

24/7 Bangla Support

Whenever you need help, 111kk's Bengali live chat support is by your side. Contact us directly to talk about a gaming problem or to activate tools — no judgment, just support.

Signs of Problematic Gaming

The first step in responsible gaming is recognising a problem. If you notice the following signs in yourself or someone you know, it is important to be alert and seek help if needed.

  • Spending more money on gaming than your budget allows
  • Placing more bets to try to recover lost money
  • Being unable to stop gaming or finding it difficult to do so
  • Hiding gaming from family or friends
  • Going into debt or borrowing money because of gaming
  • Neglecting work, studies, or family responsibilities
  • Feeling irritable or restless when unable to game
  • Using gaming as a way to escape from problems
  • Continuing to play despite heavy losses
  • Playing without taking care of sleep, food, or health

Keep in Mind

Showing these signs is not a weakness — asking for help is proof of strength. The 111kk support team is by your side and will handle your situation with full confidentiality. Contact us via live chat today or email [email protected].

Self-Assessment Questionnaire

Ask yourself the questions below. If the answer to more than one is yes, it is time to review your gaming habits and seek support if needed.

1

Have you spent more time or money on gaming than you planned?

2

Has gaming affected your work, studies, or family relationships?

3

Have you borrowed money or taken from your savings for gaming?

4

After a loss, did you feel you had to win that money back?

5

Have you tried to cut down or stop gaming but been unable to?

6

Do you feel moody, anxious, or restless when you cannot game?

This questionnaire is not a substitute for professional medical diagnosis. Contact our support team for any concerns.

Core Principles of Responsible Gaming

For responsible gaming at 111kk, we recommend following the guidelines below. Sticking to these simple rules will keep gaming enjoyable at all times.

  • Set a budget before playing and stick to it
  • See gaming as entertainment, not a way to earn money
  • Take regular breaks and spend time on other activities
  • Never play under the influence of alcohol or drugs
  • Only play with your own money, not borrowed money
  • Be able to stop without getting discouraged when you lose
  • Set a time limit and stop playing when that time is up
  • Talk to family and friends about your gaming habits
  • Review your account transactions regularly
  • If problems arise, seek help without delay

How to Set Limits and Use the Tools

Using the responsible gaming tools at 111kk is very straightforward. You can activate these features at any time from your account settings or with the help of the support team.

Account Settings

Log in to your profile, go to the "Responsible Gaming" section, and set your deposit limit, loss limit, or session time limit.

Live Chat Support

Contact our 24/7 Bengali live chat. A support agent will help you activate a time-out or self-exclusion.

Request by Email

Email [email protected]. Once your request is received, action will be taken promptly and all information will be kept confidential.

Deposit Limit Example

For example, if you set a weekly limit of ৳5,000, it will not be possible to deposit more than that amount during that week. The minimum deposit at 111kk is ৳500 and the minimum withdrawal is ৳1,000. Fast and secure transactions can be made via bKash, Nagad, and Rocket.

Responsible Gaming FAQ

Log in to your account and find the "Responsible Gaming" section in your profile settings. There you will find options to set daily, weekly, or monthly deposit limits. You can also contact our 24/7 live chat support directly and they will guide you through the full process.

Yes. Even with self-exclusion active, you can still withdraw the funds in your account. Only new deposits and placing bets will be blocked. Contact the support team to make a withdrawal.

Time-out is a temporary break — usually between 24 hours and 30 days. Once the period ends, your account becomes active again. Self-exclusion is long-term — your account can be closed for 6 months or more, or permanently. Self-exclusion should be chosen for serious problems.

111kk follows a strict age verification process. A minimum age of 21 is required to open an account, and a verification process must be completed to confirm identity. If you suspect a minor is using the platform, report it immediately to [email protected].

Reducing a limit takes effect immediately. However, a cooling-off period applies when increasing a limit — the change does not take effect during this period. This measure protects you from making major decisions on impulse.

Speak to our 24/7 live chat support in Bengali or email [email protected]. Our team will assist you confidentially and help you activate the tools you need. You should also talk to a trusted family member or friend about the problem.

Enjoy safely — 111kk is by your side

Use the responsible gaming tools and enjoy gaming within your own limits. Visit our FAQ for more information or contact support directly.

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