111kk Privacy Policy
Learn how your personal information is collected, processed, and kept secure — 111kk always gives the highest priority to the safety of your information.
This Privacy Policy ("Policy") describes our practices regarding the personal information of 111kk platform users ("you" or "user"). By using the 111kk website, mobile version, or any of our services, you agree to the terms of this Policy. Please read this document carefully.
Contents
1. Definitions and Interpretations
The key terms used in this Privacy Policy have the following meanings:
- "111kk" — In this Privacy Policy, "111kk", "we", "our", or "platform" refers to the 111kk online casino and sports betting platform.
- "Personal Information" — Any information that can directly or indirectly identify a specific individual. This includes name, email address, phone number, financial information, date of birth, and IP address.
- "Processing" — Any operation performed on personal information, such as collection, storage, modification, transfer, or deletion.
- "Consent" — Your voluntary, specific, and informed agreement that authorises the processing of your information.
- "Third Party" — Any person or organisation other than 111kk who may, when necessary, have limited access to your information.
This Policy has been prepared in accordance with Bangladeshi law and applicable digital security regulations, and applies to all services of 111kk.
2. Data Collection
111kk collects user information from various sources. We only collect information that is necessary to provide our services, meet legal obligations, and improve the platform.
2.1 Information You Provide Directly
Information you provide during account registration and use:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for KYC verification)
- Financial transaction details — bKash, Nagad, or Rocket account numbers (partial)
- Login credentials (passwords stored in encrypted form)
2.2 Automatically Collected Information
Information collected automatically while you use 111kk:
- IP address and device information (operating system, browser type)
- Log data — login time, pages accessed, session duration
- Information obtained from cookies and similar tracking technologies
- Gaming activity data — betting history, win records, game preferences
- Transaction history — records of deposits and withdrawals
2.3 Information Collected via Third Parties
In some cases we may receive relevant information from identity verification service providers or payment processing partners. This information is used solely for legal and security purposes.
3. Purpose of Data Use
111kk uses the information collected for the following purposes:
3.1 Service Delivery and Operations
- Creating, managing, and verifying user accounts
- Processing deposits and withdrawals — via bKash, Nagad, and Rocket
- Providing uninterrupted gaming services
- Providing customer support (24/7 live chat and email)
- Managing bonus and rewards programmes
3.2 Legal and Security Compliance
- Age verification — ensuring services are provided only to those aged 21 or above
- Complying with anti-money laundering (AML) regulations
- Detecting and preventing fraud
- Complying with legal orders from courts or authorities
3.3 Improvement and Personalisation
- Improving the 111kk platform experience
- Recommending games and offers based on your preferences
- Diagnosing and resolving technical issues
- Managing responsible gaming programmes
3.4 Communications
- Sending important account updates, security alerts, and transaction confirmations
- Sending promotional offers and notifications about new services with your consent
4. Data Storage and Security
111kk gives the highest importance to the protection of your personal information. We apply industry-standard security measures.
4.1 Technical Safeguards
- All data transmissions are protected by SSL/TLS encryption
- Passwords are encrypted using a strong hashing algorithm (bcrypt)
- Sensitive financial information is stored with AES-256 encryption
- Regular security audits and vulnerability assessments are conducted
- Systems that automatically detect suspicious activity are active
4.2 Retention Period
We retain your personal information for as long as your account remains active and as long as it is needed to provide services. To meet legal obligations and resolve disputes, some information may be retained after account closure within applicable legal limits. Financial transaction records are kept for the period required under anti-money laundering regulations.
4.3 Response to a Data Breach
If a security breach occurs, we will take prompt remedial action and notify affected users in a timely manner as required by law.
5. Sharing Data with Third Parties
111kk does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
5.1 Service Provider Partners
- Payment processing — to complete transactions via bKash, Nagad, and Rocket
- Identity verification services — to complete the KYC process
- Game software providers — companies such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming have limited access to operational data
- Technical infrastructure operators — providers of secure servers and cloud services
These partners may use the information solely for the purpose of providing the specified services, and they are contractually bound to comply with our privacy standards.
5.2 Legal Requirements
Information required to comply with valid court orders, government directives, or legal obligations may be disclosed to the relevant authorities. In such situations we always provide only the minimum information necessary.
5.3 Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases we will provide advance notice and the new entity will be bound by the terms of this Privacy Policy.
6. Cookies and Tracking Technologies
The 111kk website uses cookies and similar technologies to improve platform functionality and personalise your experience.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and the core functionality of the platform — these cannot be disabled.
- Functional Cookies: Remember language preferences, theme settings, and previous activity.
- Analytics Cookies: Analyse platform usage patterns to help improve services.
- Security Cookies: Used to detect fraud and unauthorised access.
6.2 Cookie Controls
You can control or disable most cookies from your browser settings. Please note, however, that disabling essential cookies may cause some 111kk services to not function properly.
7. Your Rights
As a 111kk user, you have the following rights regarding your personal information:
7.1 Right to Access Information
You may ask us at any time what information we hold about you, how we use it, and for what purpose. This request can be made by email at [email protected] or via live chat.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly in account settings; for other changes, please contact our support team.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted ("right to be forgotten"). However, this right may be limited in cases of legal obligations, active disputes, or fraud investigations.
7.4 Right to Restrict Processing
In certain circumstances you may request a temporary suspension of the processing of your information, for example while a dispute about the accuracy of the information is ongoing.
7.5 Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or messages at any time — via account settings or by contacting us directly. Messages related to transactions and security are outside the scope of this option.
7.6 Right to Lodge a Complaint
If you have any concerns about our privacy practices, please contact us first at [email protected]. We will endeavour to respond within 30 business days.
8. Children's Privacy
111kk is an adults-only platform. Our services are intended only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
We verify age during the registration process. If we have reason to believe that a minor has created an account, we will immediately close that account and delete the associated information.
If you suspect that a minor is using our services, please inform us at [email protected].
9. International Data Transfers
111kk primarily operates for the Bangladesh market, though some technical services may run on international servers. For any cross-border data transfer, we ensure that:
- The recipient country or organization provides adequate data protection
- Standard contractual clauses or similar legal mechanisms are applied
- Protection consistent with this privacy policy is maintained at all times
If your data is transferred to any country, it will be done only to the minimum extent necessary for providing the service.
10. Changes to the Privacy Policy
111kk reserves the right to update this privacy policy from time to time in response to service improvements, legal changes, or business requirements.
In the case of significant changes, we will:
- Update the "Last Updated" date at the top of the policy
- Notify registered users by email where necessary
- Display a notification on the platform
If you continue using 111kk after any changes, you will be considered to have consented to the updated policy. It is therefore recommended that you review this page regularly.
11. Contact
For any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:
Email: [email protected]
Live Chat: 24/7 support available in Bengali
Response Time: Usually within 30 business days
When making any privacy-related request, please contact us from your registered email address so that we can verify your identity. 111kk is committed to protecting the privacy of online users in Bangladesh.